At Love.and.stones we want to give our customers the best and most enjoyable shopping experience. We love fashion and accessories. We know that when wearing accessories you can truly express yourself. We love to empower women and make them feel like they can conquer the world. We believe in honesty and we believe that our store policies and values should be clear and transparent. Below you’ll find a list of all our policies. Please note if you are unable to find the information you’re looking for please don’t hesitate to contact us by sending us a direct message on Instagram or email us @ email@example.com
Our return policy
Love.and.stones accepts returns of unworn, unwashed, and undamaged product for full refund or exchange within 10 days of original purchase.
Customer is responsible for any additional shipping costs. Return labels will not be provided.
If you need to make a return please contact us directly with your order number and details at firstname.lastname@example.org
Shipping is a flat rate of $12.00 in Canada. This comes with a tracking number with Canada post. International shipping is also available for the United States for a flat rate of $12.00CAD with a tracking number with Chit chats. All orders over $50.00 (CAD) will receive a free gift. All order over $75.00 (Canadian) will receive free shIpping. Customer will be responsible for any customs/fees. Please allow for extra time for shipping during holidays and weekends. Love.and.Stones is not responsible for any stolen or missing packages.
Local pick up is an option as well (in Ajax). Once the order is placed and paid in full... customer will choose local pick up and we will email you with the pick up location.
Cancellation of any order
If for some reason you have to cancel a order, you will be charged a cancellation fee based on the amount of your order. So please make sure you double check everything before placing your order. Custom orders cannot be cancelled.
Please send any inquiries to email@example.com